Why doesn't my rear camera work properly after being inserted?

If your rear camera is not functioning as expected, please follow the steps below to troubleshoot the issue:

1.Check the power supply

Ensure that the power port supports at least 5V 2.4A to power the dashcam properly.

Please note that most USB-C ports do not meet the required power output.

USB-C also has different definitions and may interfere with the ACC ON/OFF signal.

We strongly recommend using the long power cable included in the box, preferably with the cigarette lighter charger.

2. Check the rear camera connection

Make sure the L-shaped connector of the rear camera is inserted correctly, as shown in the video below.

Also, ensure that both ends of the cable are fully plugged in.

Watch the connection guide: https://www.youtube.com/watch?v=yWcAm3kc8B4

3. Test the rear camera in PIP mode

Please check whether the rear camera is functioning properly by enabling PIP (Picture-in-Picture) mode.

For detailed instructions, refer to this video: How to set up PIP mode

If you continue to experience issues or have any additional questions, please don’t hesitate to contact the Miofive Customer Support Team for assistance.

Email: support@miofive.com